Sewer cleaning & inspection program

To find out if work is being done in your area, visit MyUtilityInfo or contact 311.

Sewers are underground pipes that transport everything that you flush down the toilet and pour down the drain to a sewage treatment plant for treatment, before being released back into the river.

To ensure these essential pieces of infrastructure are working efficiently, we clean and inspect in selected neighbourhoods, every year. This work includes:

This program runs from April to November, Monday to Friday (occasionally Saturdays), from 7 a.m. to 7 p.m. We may have to do this work outside of the listed times when:

You will receive a notice, attached to your door handle, two days before cleaning and inspection begins on your street. This does not apply to emergency work as there is not enough time to notify residents.

Cleaning and inspection are usually completed within three business days. Sometimes weather or equipment failures cause delays in the schedule and we will return within two weeks to inspect the sewer. When this happens, you will receive another notice to take the same precautions.

Air pressure in the sewer may cause water to splash out of toilets, sinks, and drains. We recommend that you protect your home by taking the following precautions:

Once the equipment has moved off your block, you may move things back to its original place.

This work may cause an odour in your home. If this happens, we recommend you do the following:

If the odour does not go away or if sewage enters your home, please call 311 immediately.

The sewer cleaning and inspection program is one of the steps that we take to reduce the risk of sewer backups and flooding in homes. Learn more about how you can prevent a sewer backup or prevent basement flooding in your home.

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This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk's Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.